Passenger Service Agents are usually the first contact for passengers departing in an Airport. The Agents are employed either by an airline , a ground handling agent or an airport management company that provides handling services for airlines operating flights from an airport.

Commonly referred to as Airhostess. Airline cabin crew are responsible for the comfort, safety and welfare of passengers traveling on aircraft during flights.

Also known as an aircraft dispatcher, airline dispatcher, flight follower, or flight operations officer – assists in planning flight paths, taking into account aircraft performance and loading, en route wind, thunderstorm, and turbulence forecasts, and field conditions at the destination and alternate airports. Dispatchers also provide a flight following service and advise pilots if conditions or paths change. They usually work in the operations center of the airline.

This diploma will give you a well-rounded introduction to today’s complex air cargo industry, helping you get a head start in your career at an airline, freight forwarder or ground handling company.

Study the basics of the travel and tourism industry and understand what it takes to become a successful travel agent. Improve your customer service and sales skills in order to better advise clients about when and where to travel based on their needs. Learn how to provide the best flight, accommodation, and tour options, and how to ensure clients fulfill all necessary travel requirements.

Study the basics of the travel and tourism industry and understand what it takes to become a successful travel agent. Improve your customer service and sales skills in order to better advise clients about when and where to travel based on their needs. Learn how to provide the best flight, accommodation, and tour options, and how to ensure clients fulfill all necessary travel requirements.