Customer Experience Officer at Equity Afia
Customer Experience Officer at Equity Afia
Customer Experience Officer at Equity Afia
Customer Experience Officer at Equity Afia
ABOUT Equity Afya
Equity Afya is a sustainable, integrated healthcare model that provides quality, affordable and accessible healthcare using the principles of franchising. The network trains and monitors a network of Medical-Entrepreneurs to provide standardized care. This mission is advanced through a rapidly expanding network of franchised outpatient clinics across Kenya and in DRC.
Currently, Equity Afya has over 140 medical centers across the country, covering 47 counties of Kenya and 5 initial medical centres in DRC, with over 4.2 Million cumulative patient visits to Equity Afya medical centres to date. Equity Afya plans to expand to a total of 1000 outpatient centres across East and Central Africa in the coming years.
The facilities are equipped with state-of-the-art equipment to ensure that curative and preventive services are offered at the highest standar
Equity Afia is a group of qualified and experienced doctors who have come together as a network of medical entrepreneurs with the aim of providing high quality, affordable and accessible healthcare to the majority of Kenyans. Meet our able team on ground to serve you.
- Job Type Full Time
- Qualification Diploma
- Experience 2 years
- Location Nairobi
- Job FieldCustomer Care, Success and ServiceÂ
Qualifications/Requirements
- Diploma in Front Office Administration/Business Administration/ Health Records, or an equivalent qualification
- At least two (2) years working in a service-oriented industry
- Proficiency in computer skills (especially Health Management Information Systems).
- Good communication and interpersonal skills.


